Shipping Time
We ship orders via courier within one business day after payment is received. If a different shipping time applies (e.g., for custom-built wheels from the configurator), it will be specified on the product page. After placing an order, you will receive a confirmation email with the estimated shipping day.

Shipping Cost
The shipping cost depends on the type of product. For bike wheels, the price includes a specially designed, reusable shipping box to ensure safe transportation. The final shipping cost is calculated individually and displayed in the cart during checkout after entering the delivery address. The total amount depends on the product type and the destination country.

Safe Packaging
We take great care in packaging to ensure maximum safety during transport. For bike wheels, we use a specially designed, reusable shipping box made of five-layer, extra-durable cardboard. This protects the contents during transit and can also be reused for future shipments, such as service shipping.

Delivery Partners
We ship orders via DPD, InPost, and UPS couriers.

Tracking Your Order
Once your package is shipped, you will receive an email with a tracking link to monitor the delivery status.

Weekends and Public Holidays
We process shipments on business days (Monday to Friday), excluding public holidays and non-working days.

In-Store Pickup
You can also pick up your order in person at our headquarters. Please contact us at info@lemonbike.eu after placing your order to schedule a pickup date and time. Pickup location: Poland, 41-710 Ruda Śląska, 1 Maja 276.

Delivery Time
The estimated delivery time depends on the destination country. The expected courier transit times are listed in the table below. In rare cases, delivery may take longer due to local delays.